FAQs

Online Orders

  • All items that are made and available will be shipped out within 1-3 days from when the order has been placed.

  • Feel free to send an email immediately after you have placed an order you want to cancel or modify. Once an order has been shipped, no changes will be accepted.

  • If the product you receive has been damaged, please contact me within a week with a photo of the item.

  • Unfortunately only domestic orders in the US can be fulfilled at this time.

 

Private Classes and Events

  • Depending on the event/class, prices will generally range between $65-$125 per person.

  • You may cancel a private class 3 days in advance for a full refund. 2 days in advance for a 50% refund. No refunds will be made for cancellations made within 24 hours of a scheduled lesson.

    Private classes may be rescheduled if contacted 24 hours before a scheduled lesson.

  • Yes, all supplies required for private classes will be provided.

  • Depending on the class you take. For one time classes and workshops you will get to choose from a selection of glazes, and your pieces will be glazed for you.

  • For most workshop pieces, they will require about 2 weeks to be bisque-fired, glazed, and fired again.

  • Absolutely! You are welcome to bring food, drinks, and alcohol to a private event. Just make sure to give me a heads up if you plan to do so. We also offer non-alcoholic drinks and light refreshments for all classes and workshops.

  • Yes! Just reach out to me via the contact form below describing what kind of class you are interested, where, and for how many people. I will get in touch with you on how to proceed with the booking.

 

Kiln Rental

  • I currently offer Bisque Firing (Cone 04, 1860F), Low-Fire Glaze (Cone 05, 1888F), and Mid-Fire Glaze (Cone 5, 2167F).

    For any special firing requests, please fill out the form on the kiln rental page.

  • Learn more here on the kiln rental page for piece requirements.

  • Full kiln rentals will have about a 3 day turnaround. All other partial kiln rentals will require 1 week.

 

Ceramic Care and Use

  • Yes, all pieces may be used for food and drink, and may be used in the microwave and oven.

  • It is recommended to hand wash each piece with dish soap.

 

Other

  • My studio is located in Monterrey Park. Visits are by appointment only.


 

Can’t find your answer?

Send me a message.

I’ll get back to you as soon as possible!